Upright Rugby Registration Membership Refund/Cancellation Policy

Upright Rugby Canada (URC) reserves the right to refuse or cancel a membership within a URC program or clinic at any time and for any reason.

If URC refuses a new or renewing membership, organizations will be offered a refund for the remaining portion of their membership at the time of termination.

Registration/Membership Cancellation by Participant

• Membership cancellations must be received within 30 days of joining may be eligible to receive a full refund less a $50 service fee.
• Membership cancellations must be received within 14 days of joining may be eligible to receive a 75% refund; if less than 14 days, a 50% refund is offered.
• Cancellations will be accepted via phone and/or e-mail, and must be received by the stated cancellation deadline.
• Cancellations received after the outlined deadlines will not be eligible for a refund.
• All refund requests must be made by the organization’s primary contact or credit card holder.
• Refund requests must include the name of the organization, card holder, and/or transaction number.
• Refunds will be credited back to the original credit card used for payment.
• The above policies apply to all Upright Rugby memberships unless otherwise noted in membership materials. Please read all individual materials thoroughly for any specific policies.

Refunds due to Medical Reasons:

Upright Rugby Event Refund/Cancellation Policy

Event Cancellation by Upright Rugby Canada

• Upright Rugby Canada (URC) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.
• If URC cancels an event, registrants will be offered a full refund or credit in a future program/event.
• Should circumstances arise that result in the postponement of an event, URC has the right to either issue a full refund or transfer registration to the same or related event at a new, future date.

Event Registration Cancellation by Participant

• Event cancellations must be received 45 days PRIOR TO THE EVENT to be eligible to receive a full refund less a $50 service fee.
• Event cancellations received 30 days PRIOR TO THE EVENT be eligible to receive a 75% refund; if less than 30 days from the event, a 50% refund is offered.
• Cancellations will be accepted via phone and/or e-mail, and must be received by the stated cancellation deadline.
• Cancellations received after the outlined deadlines will not be eligible for a refund.
• All refund requests must be made by the organization’s primary contact or credit card holder.
• Refund requests must include the name of the organization, card holder, and/or transaction number.
• Refunds will be credited back to the original credit card used for payment.
• The above policies apply to all Upright Rugby memberships unless otherwise noted in membership materials. Please read all individual materials thoroughly for any specific policies.

Upright Rugby Coaching Clinic/Tournament:

Transfer Policy: URC Members may transfer the financial value of their clinic/tournament/event registration to a colleague, friend, or family member or to the next clinic for no charge if written notification (to info@uprightrugby.ca) is given at least 14 business days before the clinic/tournament/event. After this point, the transfer service fee is $50. Those individuals who are not members of URC or have not participated in one of our programs can transfer their registration at any point for a $75 service fee.

Cancellation Policy:

• Unless specifically stated on registration materials, the deadline to receive a full refund (less $75 service fee) for your registration is 30 business days before the event.
• Cancellation requests received within 14 days of joining may be eligible to receive a 75% refund; if less than 14 days, a 50% refund is offered.
• No refunds will be given within 7 business days before the clinic/tournament/event; please plan accordingly.  and receive 50% of the registration fees originally paid.
• Send your cancellation request to info@uprightrugby.ca
• Cancellations received after the stated deadline will not be eligible for a refund.
• Cancellations will be accepted in writing or via email at info@uprightrugby.ca and must be received by the stated cancellation deadline (see above).
• Refunds will not be available for registrants who choose not to attend an event.
• All refund requests must be made by the attendee or credit card holder.
• Refund requests must include the name of the organization, attendee and/or transaction number.
• Refunds will be credited back to the original credit card used for payment.

These above policies apply to all Upright Rugby Canada events unless otherwise noted in event materials. Please read all individual materials thoroughly for any specific policies.